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Book, 2016
Current format, Book, 2016, First edition., Available .
Book, 2016
Current format, Book, 2016, First edition., Available . Offered in 0 more formats
Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations.
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