Be Our Guest

Perfecting the Art of Customer Service
Title rated 3.9 out of 5 stars, based on 15 ratings
Current format, Book, 2011, Available .
Current format, Book, 2011, Available . Offered in 0 more formats
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Institute is revealing even more of the business behind the magic of customer service. In this updated edition, BE OUR GUEST…

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