Quality Management Demystified

Quality Management Demystified

Book - 2006
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Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

Publisher: New York : McGraw-Hill, [2006]
Copyright Date: ©2006
ISBN: 9780071449083
0071449086
Branch Call Number: 658.4013 K32
Characteristics: xxii, 355 pages : illustrations ; 24 cm.

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