The Power of Positive Confrontation
The Skills You Need to Know to Handle Conflict at Work, Home, and in LifeBook - 2000
For everyone who was never taught that between bully and wimp lies a range of behavior that is positive, dignified, and useful for dealing with life's bothersome situations, Pachter offers a practical, step-by-step handbook that combines business etiquette with the principles of assertiveness training.
Publisher: New York : Marlowe and Co., 
Copyright Date: ©2000
Branch Call Number: 158.2 P118
Characteristics: xiv, 273 pages ; 22 cm