Telephone Courtesy & Customer Service
Be your Company's Lifeline to CustomersOnline Periodical or Article - 2009
We all depend on phones every day, and we each have different phone styles. But few people realize how essential proper telephone techniques are to business. The fact is: telephone skills are critical to quality customer service. Learn how to represent your company and satisfy the needs of customers at the same time through effective use of this important business tool.
Publisher: [S.l.] : Axzo Press, c2009.
Edition: 4th ed.
Branch Call Number: HF5415.5 .F56 2009
Characteristics: 1 online resource (ii, 114 p.) : ill.
Alternative Title: Telephone courtesy and customer service