Telephone Courtesy & Customer Service

Telephone Courtesy & Customer Service

Be your Company's Lifeline to Customers

Online Periodical or Article - 2009
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We all depend on phones every day, and we each have different phone styles. But few people realize how essential proper telephone techniques are to business. The fact is: telephone skills are critical to quality customer service. Learn how to represent your company and satisfy the needs of customers at the same time through effective use of this important business tool.
Publisher: [S.l.] : Axzo Press, c2009.
Edition: 4th ed.
ISBN: 1426018541
9781426018541
Branch Call Number: HF5415.5 .F56 2009
Characteristics: 1 online resource (ii, 114 p.) : ill.

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