Telephone Skills That Satisfy Customers
Unleash the Full Potential of the TelephoneOnline Periodical or Article - 2009
Theya ve been around since 1876. Theya re on every wall, desk and pocket in your life now. Ita s easy to take the phone for granted. But with the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment through the phone to lose a customer forever. Learn how to use the telephone properly and professionally and create telephone moments of magic for your customers.
Publisher: [S.l.] : Axzo Press, c2009.
Branch Call Number: HF5415.5 .C663 2009
Characteristics: 1 online resource (ii, 108 p.) : ill.